Vastausprosentti vs. tavoitettavuusprosentti
Miten nämä eroavat toisistaan? Kumman varaan yrityksenne laskee puhelupalveluiden laadun ja tavoitettavuuden?
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Miten nämä eroavat toisistaan? Kumman varaan yrityksenne laskee puhelupalveluiden laadun ja tavoitettavuuden?
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